Our Vision: 
To be a Practice of Excellence
Our impression of what Excellence is probably differs from other practice philosophy's. 
Excellence is not about:
- Putting "cutting edge" medicine ahead of client wishes or even what does the pet the most good.
- Putting pets through unnecessary procedures or stress even if it's really not in the pets interest.
- Putting the doctor's values or the staff's comfort ahead of patient care or client convenience.
Excellence is:
- Being respectful of what clients are able to do for their pets.
- Being sensitive to what the pet feels and their comfort level.
- Being willing to be flexible in client service and patient care.
Excellence asks:
- Does the doctor feel they used all their knowledge and wisdom.
- Does the staff feel they gave their all in time and concern.
- Does the client feel they received attentive service at an appropriate fee.
- Finally, most importantly, does the pet gain a greater quality of life or at least a relief from untreatable pain or end of life issues.

Only if every one of the above 4 goals are met for every client and every pet can it be said that Excellence has been done. 

  Thus we are continually striving to be      A Practice Of Excellence.
We're waiting for you!!
OPEN HOURS: by appointment
Monday thru Friday: 8am-8pm
Saturday: 9:30am-5pm
Sunday:10am-5pm
Sara Cornprobst sharing a Milkbone with Basil.
LOCATION:
Heritage Animal hospital is located across from the Cabela's Dundee watertower, 1 block west of US-23

Turn south off M-50 between Arbys and the Shell Station onto Waterstradt Drive.  Then drive toward the water tower.     Click for Map

Call us: Toll Free at 866-529-9177
           or local at 734-529-9177.

Email:  info@hahvet.com
Copy Right © 2010, Heritage Animal Hospital, Dundee Michigan
We are in the process of creating an all new website.  Please bear with us and check back often to see what we've added.  THANKS for visiting !!
Hospital cat "Loki" giving a surgery patient some cuddling